We’re sorry you have to return your order! But we totally understand, it happens, and we want to make it as easy for you as possible.
We have a 365-day no-questions-asked return policy. That's our commitment to you.
Just inform us by sending a mail to firstname.lastname@example.org mentioning your order ID and it would really help us to know why you’d like to return the product, so we can improve our services to you. Then we’ll arrange a courier pick up, and keep you updated about the same over email. Just hand the item in its original packaging to the courier personnel when they come by. And we’ll process a refund to you minus the cost of the shipping (because that goes straight to the courier company). It’s that simple!
In order to process a return, the product cannot be opened or used, and must be in its original packaging and delivery carton. It must also be in its original condition as received.
Please visit the FAQ for additional information on other topics.